/* v1.1 support window: no overlay, no automatic full-window opening */
.drs-support{--ds-green:#174734;--ds-pink:#d72c62;position:fixed;right:22px;bottom:22px;z-index:99998;font:13px/1.5 system-ui,-apple-system,"Segoe UI",sans-serif;color:#244536;text-align:left}.drs-support *{box-sizing:border-box}.drs-support [hidden]{display:none!important}.drs-support button,.drs-support input,.drs-support textarea,.drs-support select{font:inherit}.drs-support button{cursor:pointer}.drs-support button:disabled{cursor:wait;opacity:.55}.drs-support :focus-visible{outline:3px solid #d72c6266;outline-offset:2px}.drs-support-launch{display:flex;gap:9px;align-items:center;margin-left:auto;border:2px solid white;background:var(--ds-green);color:#fff;border-radius:30px;padding:12px 18px;box-shadow:0 5px 24px #17473428;font-weight:650!important}.drs-greeting{display:flex;align-items:center;max-width:280px;margin-bottom:12px;background:#fff;border:1px solid #e0e8e2;border-radius:12px;padding:10px 8px 10px 14px;box-shadow:0 5px 22px #17473412}.drs-greeting button{background:none;border:0;color:#355a43;padding:2px}.drs-greeting-close{font-size:20px!important;margin-left:8px}.drs-support-window{position:absolute;bottom:62px;right:0;width:380px;max-width:calc(100vw - 28px);height:590px;max-height:calc(100dvh - 110px);display:flex;flex-direction:column;background:#fff;border:1px solid #dde7df;border-radius:18px;box-shadow:0 15px 60px #183b3026;overflow:hidden}.drs-support-header{display:flex;align-items:center;gap:11px;background:#f7faf8;border-bottom:1px solid #e6eee8;padding:15px 17px}.drs-support-photo,.drs-support-avatar{width:42px;height:42px;border-radius:50%;object-fit:cover;flex-shrink:0}.drs-support-avatar{display:grid;place-items:center;color:var(--ds-green);background:#e6efe8;font-weight:750}.drs-support-header strong{display:block;font-size:15px}.drs-support-header small{display:block;font-size:10px;color:#7c9182;margin-top:2px}.drs-support-close{margin-left:auto;border:0;background:none;color:#617869;font-size:25px!important;padding:4px 8px}.drs-support-language{display:flex;align-items:center;justify-content:space-between;padding:9px 17px;border-bottom:1px solid #edf2ee;font-size:10px;color:#6c8374}.drs-support-language select{padding:5px 9px;background:white;border:1px solid #e0e8e2;border-radius:7px;color:#345d42;width:auto;min-height:0;max-width:140px}.drs-support-content{overflow-y:auto;overscroll-behavior:contain;padding:21px 18px;flex:1;min-height:0}.drs-widget-question{font-size:16px;font-weight:650;line-height:1.5;color:var(--ds-green);margin:0 0 18px}.drs-widget-choices{display:grid;gap:9px}.drs-widget-choice,.drs-widget-primary{display:block;width:100%;border-radius:10px;padding:11px 13px;text-align:left;margin-bottom:7px}.drs-widget-choice{background:#fff;border:1px solid #dce7df;color:#33533f;box-shadow:none}.drs-widget-choice:hover{background:#f3f8f4;border-color:#b4cebc}.drs-widget-primary{background:var(--ds-green);color:#fff;border:0;text-align:center;font-weight:650!important;margin-top:12px}.drs-support-content input:not([type=checkbox]),.drs-support-content textarea{display:block;width:100%;border:1px solid #dce6df;border-radius:9px;padding:11px;background:#fff;color:#244536;margin-bottom:10px;box-shadow:none;min-height:42px}.drs-support-content textarea{resize:vertical}.drs-widget-consent{display:flex;gap:9px;font-size:11px;color:#556d5d}.drs-widget-consent input{accent-color:var(--ds-green);margin-top:4px;flex-shrink:0}.drs-widget-summary{font-size:11px;padding:12px;background:#f5f8f6;border-radius:9px;margin:0 0 16px}.drs-widget-note{font-size:10px;color:#7f9185;line-height:1.6;margin:16px 0 0}.drs-widget-tag{display:inline-block;background:#f1f6f2;color:#52745d;padding:4px 8px;border-radius:5px;font-size:9px;margin:0 0 13px}.drs-widget-answer{font-size:13px;line-height:1.7;margin:0 0 14px;color:#46614f}.drs-widget-product{display:flex;gap:11px;border:1px solid #e3ebe5;border-radius:11px;padding:12px;margin-bottom:11px}.drs-widget-product img{width:54px;height:70px;object-fit:contain;flex-shrink:0}.drs-widget-product-info{min-width:0;flex:1}.drs-widget-product h4{font-size:12px;line-height:1.5;color:var(--ds-green);margin:0 0 5px}.drs-widget-product strong{font-size:11px}.drs-widget-product p{font-size:10px;color:#6e8575;margin:5px 0}.drs-widget-product summary{font-size:10px;cursor:pointer;color:#4e7259;margin:7px 0}.drs-widget-excerpt{white-space:pre-wrap;overflow-wrap:anywhere;max-height:180px;overflow:auto}.drs-widget-product-link{font-size:10px;display:inline-block;color:var(--ds-green);text-decoration:underline;margin-top:8px}.drs-widget-total{text-align:right;font-size:11px;font-weight:650}.drs-widget-chat{display:flex;gap:6px;margin-top:17px}.drs-widget-chat input{min-width:0;margin-bottom:0!important;font-size:11px!important}.drs-widget-chat button{border:0;border-radius:8px;background:var(--ds-green);color:white;padding:8px 10px;font-size:11px!important}.drs-widget-loading{padding:17px;border-radius:10px;background:#f4f8f5;font-size:12px;color:#52725c}.drs-widget-error{color:#aa435b;font-size:12px;background:#fff5f7;border-radius:8px;padding:10px}.drs-support-footer{display:flex;align-items:center;gap:10px;border-top:1px solid #e7eee9;padding:10px 17px;font-size:10px;background:#fff}.drs-support-footer button{border:0;background:none;padding:0;color:#6a8474;font-size:10px!important}.drs-support-footer a{color:#6a8474;margin-left:auto}.drs-widget-page{font-family:system-ui;padding:30px;background:#fff}.drs-widget-page .drs-support{position:static;margin:25px 0;max-width:420px}.drs-widget-page .drs-support-launch{display:none}.drs-widget-page .drs-support-window{position:static;width:420px;max-height:none;height:630px;max-width:100%}.drs-widget-page .drs-support-close{display:none}.drs-widget-page .drs-greeting{display:none!important}
@media(max-width:480px){.drs-support{right:12px;bottom:calc(14px + env(safe-area-inset-bottom))}.drs-support-window{width:calc(100vw - 24px);max-width:calc(100vw - 24px);max-height:calc(100dvh - 110px);height:570px;bottom:59px}.drs-support-launch{font-size:12px!important;padding:11px 15px}.drs-support-content{padding:17px 15px}}
/* v1.2 chat-first layout */
.drs-support-window{width:420px;height:640px;max-height:calc(100dvh - 100px);border-radius:20px;background:#f8f9fa}.drs-support-header{background:#163c2e;color:white;padding:13px 14px;gap:10px}.drs-support-header small{color:#bbd4c6}.drs-header-home,.drs-header-cart,.drs-support-close{display:grid;place-items:center;border:0;border-radius:10px;background:#ffffff12;color:white;text-decoration:none;padding:0;width:32px;height:34px;font-size:25px!important;flex-shrink:0}.drs-header-cart{font-size:16px!important;margin-left:auto}.drs-support-close{margin-left:0}.drs-support-header .drs-support-photo,.drs-support-header .drs-support-avatar{width:33px;height:33px;font-size:10px}.drs-support-header strong{font-size:15px}.drs-support-language{background:#fff}.drs-support-content{padding:18px 18px;background:linear-gradient(180deg,#fbfbfc,#eef2f0)}.drs-home-orb{width:55px;height:55px;display:grid;place-items:center;margin:0 auto 13px;border-radius:50%;background:radial-gradient(circle at 30% 25%,#fff,#e3ece7 55%,#b2c6b9);border:2px solid #fff;box-shadow:0 3px 15px #1d453424;color:#52765e;font-size:25px}.drs-home-title{font-size:23px;font-weight:550;line-height:1.4;letter-spacing:-.5px;text-align:center;color:#173d2c;margin:0 0 16px}.drs-home-prompts .drs-widget-choice{border-radius:30px;background:#ffffffd9;border:1px solid #e2e8e4;padding:13px 15px;margin-bottom:9px;box-shadow:0 2px 3px #17473406;font-size:12px}.drs-home-prompts .drs-widget-choice:before{content:'➤';display:inline-grid;place-items:center;width:25px;height:25px;background:#eef1ef;border-radius:50%;font-size:11px;margin-right:10px}.drs-home-prompts .drs-widget-choice:hover{border-color:#e4bacb;background:#fff7fa}.drs-home-subtitle{font-size:10px;color:#7c8e83;text-align:center;margin:13px 0 10px}.drs-home-prompts+.drs-home-subtitle+.drs-widget-choices{grid-template-columns:1fr 1fr;gap:7px}.drs-home-subtitle+.drs-widget-choices .drs-widget-choice{font-size:10px;padding:9px;border-radius:10px;margin:0;text-align:center}.drs-persistent-chat{display:flex;gap:8px;align-items:center;margin:11px 14px 5px;background:#fff;border:1px solid #d7e3db;border-radius:17px;padding:6px;box-shadow:0 2px 10px #173d2c04}.drs-persistent-chat input{border:0;background:transparent;min-width:0;width:100%;padding:10px 8px;color:#365341;box-shadow:none;font-size:12px}.drs-persistent-chat button{border:0;border-radius:11px;background:#174734;color:white;font-size:16px;padding:0;width:35px;height:35px;flex-shrink:0}.drs-widget-sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}.drs-support-footer{background:transparent;border:0;padding:6px 16px 12px}.drs-chat-user{width:fit-content;max-width:88%;margin:0 0 24px auto;color:white;background:#c73466;padding:10px 13px;border-radius:13px 13px 3px 13px;font-size:12px;overflow-wrap:anywhere}.drs-widget-answer{background:#e8efe9;border-radius:13px 13px 13px 3px;padding:14px;font-size:13px;color:#35563f;margin:0 0 12px}.drs-product-carousel{display:flex;gap:11px;overflow-x:auto;scroll-snap-type:x mandatory;padding:2px 2px 8px;overscroll-behavior-x:contain}.drs-widget-product{display:flex;flex-direction:column;flex:0 0 210px;scroll-snap-align:start;margin:0;background:#fff;border:1px solid #e6d5c6;border-radius:13px;padding:13px;gap:8px}.drs-widget-product img{width:100%;height:135px;object-fit:contain}.drs-widget-product h4{font-size:12px;min-height:36px}.drs-widget-product-info{display:flex;flex-direction:column;flex:1}.drs-widget-product-info strong{font-size:13px}.drs-widget-product-info p{font-size:10px}.drs-widget-product-link{padding:9px 10px;text-align:center;background:#174734;color:#fff!important;text-decoration:none;border-radius:8px;margin-top:auto;font-size:10px}.drs-widget-product details{margin-bottom:11px}.drs-carousel-hint{font-size:9px;color:#7a8c7f;text-align:right;margin:5px 0 10px}.drs-widget-total{font-size:11px}.drs-widget-note{font-size:9px;margin-top:12px}.drs-widget-page .drs-support-window{height:640px}.drs-widget-page .drs-header-home{display:grid}.drs-widget-page .drs-support{max-width:440px}
@media(max-width:480px){.drs-support-window{width:calc(100vw - 24px);height:650px;max-height:calc(100dvh - 100px)}.drs-home-title{font-size:21px}.drs-support-content{padding:16px}.drs-widget-product{flex-basis:200px}.drs-support-header{gap:8px}.drs-header-home,.drs-header-cart,.drs-support-close{width:28px}}
.drs-chat-notice{font:9px/1.5 system-ui;color:#7b8b81;margin:3px 16px 0}.drs-support-content{scrollbar-width:thin}

/* Animated launcher: stationary label, restrained recurring shine */
.drs-support-launch{position:relative;isolation:isolate;overflow:hidden;gap:9px;background:linear-gradient(115deg,#133e2b,#246343,#133e2b);animation:drs-launch-glow 6s ease-in-out infinite;transition:transform .2s ease,box-shadow .2s ease}
.drs-support-launch:before{content:"";position:absolute;inset:-50% auto -50% -65%;width:35%;background:linear-gradient(90deg,transparent,#ffffff40,transparent);transform:skewX(-23deg);pointer-events:none;animation:drs-launch-shine 8s ease-in-out infinite;z-index:-1}
.drs-launch-spark{display:inline-block;font-size:18px;line-height:1;transform-origin:center;animation:drs-launch-sparkle 6s ease-in-out infinite}
.drs-launch-dot{width:6px;height:6px;flex-shrink:0;border-radius:50%;background:#ffc4d7;box-shadow:0 0 7px #e01f5b99}
.drs-support-launch:hover{transform:translateY(-2px);box-shadow:0 8px 28px #17473445}.drs-support-launch[aria-expanded="true"],.drs-support-launch[aria-expanded="true"]:before,.drs-support-launch[aria-expanded="true"] .drs-launch-spark{animation:none}
@keyframes drs-launch-glow{0%,65%,100%{box-shadow:0 5px 24px #17473428}78%{box-shadow:0 5px 27px #17473440,0 0 0 4px #e01f5b10}88%{box-shadow:0 5px 24px #17473428}}
@keyframes drs-launch-shine{0%,72%{left:-65%;opacity:0}74%{opacity:1}89%{left:135%;opacity:1}90%,100%{left:135%;opacity:0}}
@keyframes drs-launch-sparkle{0%,66%,100%{transform:rotate(0) scale(1)}75%{transform:rotate(14deg) scale(1.18)}85%{transform:rotate(-8deg) scale(1.05)}}
@media(prefers-reduced-motion:reduce){.drs-support-launch,.drs-support-launch:before,.drs-launch-spark{animation:none!important;transition:none!important}.drs-support-launch:hover{transform:none}}